COOKIE POLICY

Last updated: September 2026

This Cookie Policy explains how Diamond Palace Online (“Diamond Palace”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

WHAT ARE COOKIES?

Cookies are small text files that are stored on your device when you visit a website. They help websites function correctly, remember your preferences and, where you have given permission, help us understand how our website is used and improve your experience.

HOW WE USE COOKIES

We use cookies and similar technologies for purposes including:

Essential cookies
These cookies are necessary for our website to function properly. They support features such as your shopping bag, checkout, security and remembering certain preferences.

Analytics cookies
With your consent, these cookies help us understand how visitors use our website, such as which pages are visited and how customers navigate the site. This information helps us improve the Diamond Palace online experience.

Marketing and advertising cookies
With your consent, these cookies may be used to measure the effectiveness of our advertising and to provide advertising that may be more relevant to you.

Functional cookies
These cookies may help remember choices you make and provide enhanced or personalised website features.

THIRD-PARTY COOKIES

Some cookies may be set by third-party services used on our website, including Shopify and services that support analytics, advertising, payments or other website functionality.

These third parties may process information in accordance with their own privacy and cookie policies.

MANAGING YOUR COOKIE PREFERENCES

When you visit our website, you can choose whether to allow non-essential cookies through our cookie consent settings.

You can change your preferences at any time using the Cookie Preferences option on our website.

You can also manage or delete cookies through your browser settings. Please note that disabling certain essential cookies may affect how some parts of our website function.

CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable requirements.

We recommend checking this page periodically for updates.

CONTACT US

If you have any questions about our use of cookies or your personal information, please contact us:

Diamond Palace Online
36 Greville Street
Hatton Garden, London
EC1N 8TB
United Kingdom

Email: customerservice@diamondpalace.co.uk
Telephone: 020 7242 3015

For more information about how we handle your personal information, please see our Privacy Policy.